BASIC SHIPPING INFORMATION
Most orders are delivered within 7 – 10 business days. However, due to very high demand and order volume, orders can take 10 – 20business days to deliver.
All orders will process a tracking code and begin shipment from our warehouse within 1 – 3 business days. If you purchase express processing you will receive a tracking code within 1 business day. If you still have not received your tracking number after that time frame, please notify us at [email protected].
Packages will be delivered via USPS, ePacket, FedEx or DHL depending on your location. If your order shipping times exceeds our displayed time frame by 10 business days, you can contact us and we will gladly send out a replacement order. Your patience is appreciated.
WHERE DO WE SHIP?
We offer Free Worldwide Shipping! We make sure our amazing customers all over the world can be accessible to our CuteProjectors™. Unfortunately, we only accept USD dollars as our checkout currency as of now.
HOW DO I TRACK MY ORDER?
Check out our Track Your Order page for more information! You can also email us and we will happily track down where your parcel is in transit.
INCORRECT ADDRESSES
Customers are responsible for ensuring they have entered a correct delivery address as shipment information is sent immediately to our courier. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we, unfortunately, cannot reimburse you if your order does not make its way to you.
CONTACT INFO
If you have any more questions, don’t hesitate to ask us! [email protected].